{"id":42758,"date":"2023-01-12T16:34:46","date_gmt":"2023-01-12T15:34:46","guid":{"rendered":"https:\/\/alice.ch\/news\/stakeholder-mit-leistungen-des-sveb-zufrieden\/"},"modified":"2023-01-20T00:23:45","modified_gmt":"2023-01-19T23:23:45","slug":"les-parties-prenantes-satisfaites-des-prestations-de-la-fsea","status":"publish","type":"news","link":"https:\/\/alice.ch\/fr\/news\/les-parties-prenantes-satisfaites-des-prestations-de-la-fsea\/","title":{"rendered":"Les parties prenantes satisfaites des prestations de la FSEA"},"content":{"rendered":"\n<p class=\"is-style-lead\">Au cours de l\u2019\u00e9t\u00e9 2022, la F\u00e9d\u00e9ration suisse pour la formation continue (FSEA) a effectu\u00e9 une enqu\u00eate aupr\u00e8s de ses parties prenantes afin de conna\u00eetre leur satisfaction vis-\u00e0-vis de ses prestations d\u2019information et de coordination. Les r\u00e9sultats font ressortir un niveau de satisfaction globalement \u00e9lev\u00e9, mais indiquent aussi des axes d\u2019am\u00e9lioration.<\/p>\n\n\n\n<p>L\u2019enqu\u00eate en ligne a \u00e9t\u00e9 r\u00e9alis\u00e9e aupr\u00e8s de 240&nbsp;personnes. Elles \u00e9taient issues non seulement d\u2019institutions de formation continue, mais aussi d\u2019entreprises individuelles, de hautes \u00e9coles, de d\u00e9partements de formation continue internes \u00e0 des entreprises, d\u2019associations et d\u2019administrations de toutes les r\u00e9gions linguistiques. L\u2019enqu\u00eate avait pour th\u00e8me les principales prestations fournies par la FSEA: la communication, y compris le <a href=\"https:\/\/alice.ch\/fr\">site Internet<\/a>, les contenus et <a href=\"https:\/\/alice.ch\/fr\/services\/publications-et-produits\/etudes\/\">publications<\/a> sp\u00e9cifiques, les <a href=\"https:\/\/alice.ch\/fr\/themes\/la-formation-continue-dans-un-contexte-international\/reseaux\/\">r\u00e9seaux<\/a>, les <a href=\"https:\/\/alice.ch\/fr\/actualite\/evenements\/calendrier-des-evenements\/\">manifestations<\/a> et la <a href=\"https:\/\/alice.ch\/fr\/fsea-fr\/a-propos-de-la-fsea\/\">d\u00e9fense des int\u00e9r\u00eats<\/a> aupr\u00e8s des acteurs politiques et du grand public. Les parties prenantes concern\u00e9es ont \u00e9t\u00e9 interrog\u00e9es sur leur satisfaction vis-\u00e0-vis des prestations et sur la pertinence et la qualit\u00e9 de ces derni\u00e8res.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Prestations d\u2019information<\/h2>\n\n\n\n<p>Globalement, les informations fournies par la FSEA sont jug\u00e9es pertinentes et de qualit\u00e9. Pr\u00e8s des trois quarts des parties prenantes interrog\u00e9es ont d\u00e9clar\u00e9 qu\u2019elles consid\u00e9raient les prestations d\u2019information de l\u2019association comme utiles pour leur travail, et ce pour l\u2019ensemble des canaux et produits de la FSEA. Une grande majorit\u00e9 est aussi d\u2019accord avec l\u2019affirmation selon laquelle la FSEA <a href=\"https:\/\/alice.ch\/fr\/actualite\/news\/\">informe<\/a> activement sur les principales \u00e9volutions dans le secteur de la formation continue.<\/p>\n\n\n\n<p>Les canaux d\u2019information les plus importants selon les parties prenantes sont le site Internet <a href=\"https:\/\/alice.ch\/fr\/\">alice.ch<\/a> et la <a href=\"https:\/\/alice.ch\/fr\/actualite\/newsletter\/\">newsletter<\/a> mensuelle.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u00c9v\u00e9nements d\u00e9di\u00e9s aux \u00e9changes et \u00e0 la mise en r\u00e9seau<\/h2>\n\n\n\n<p>Une grande majorit\u00e9 des personnes interrog\u00e9es estime que la FSEA favorise la mise en r\u00e9seau entre les acteurs de la formation continue. Selon les trois quarts d\u2019entre elles, la FSEA contribue aussi aux \u00e9changes sp\u00e9cialis\u00e9s entre les acteurs de la formation continue. Les deux tiers des parties prenantes consid\u00e8rent que les prestations r\u00e9guli\u00e8rement propos\u00e9es par l\u2019association en mati\u00e8re d\u2019\u00e9changes et de mise en r\u00e9seau comme les <a href=\"https:\/\/alice.ch\/fr\/actualite\/evenements\/calendrier-des-evenements\/\">colloques sp\u00e9cialis\u00e9s, ateliers et webinaires<\/a> contribuent de mani\u00e8re importante au d\u00e9veloppement de leur propre r\u00e9seau.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Repr\u00e9sentation et relations publiques<\/h2>\n\n\n\n<p>Une large majorit\u00e9 des personnes interrog\u00e9es ont un avis positif sur les prestations de la FSEA en mati\u00e8re de <a href=\"https:\/\/alice.ch\/fr\/fsea-fr\/politique-de-la-formation\/\">d\u00e9fense des int\u00e9r\u00eats<\/a>. Ainsi, 85% des parties prenantes sont convaincues que la FSEA conna\u00eet les <a href=\"https:\/\/alice.ch\/fr\/fsea-fr\/politique-de-la-formation\/\">pr\u00e9occupations du secteur de la formation continue<\/a> et les trois quarts estiment que la FSEA parvient \u00e0 les regrouper efficacement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Potentiel d\u2019am\u00e9lioration<\/h2>\n\n\n\n<p>\u00c0 travers cette enqu\u00eate, la FSEA obtient de pr\u00e9cieux retours sur ses prestations. En plus des commentaires globalement positifs, cette enqu\u00eate contient aussi des indications gr\u00e2ce auxquelles la FSEA peut encore am\u00e9liorer ses prestations. En mati\u00e8re d\u2019information, l\u2019enqu\u00eate montre que certaines prestations, notamment les r\u00e9sultats du <a href=\"https:\/\/alice.ch\/fr\/recherche\/think-tank-transit\/\">think tank TRANSIT<\/a>, sont tr\u00e8s peu connues des parties prenantes et que la FSEA devrait communiquer plus activement \u00e0 ce sujet. Concernant d\u2019autres prestations comme le <a href=\"https:\/\/alice.ch\/de\/sveb\/ueber-den-sveb\/jahresberichte-und-dv-protokolle\/\">rapport annuel<\/a> ou les <a href=\"https:\/\/www.linkedin.com\/company\/schweizerischer-verband-f%C3%BCr-weiterbildung-sveb\" target=\"_blank\" rel=\"noreferrer noopener\">r\u00e9seaux sociaux<\/a>, la FSEA \u00e9tudiera la mise en \u0153uvre d\u2019adaptations bas\u00e9es sur les commentaires re\u00e7us.<\/p>\n\n\n\n<p>La FSEA remercie tous les membres, partenaires et autres parties prenantes pour leur participation \u00e0 l\u2019enqu\u00eate et leurs pr\u00e9cieux retours. Le rapport complet de l\u2019enqu\u00eate peut \u00eatre obtenu aupr\u00e8s de la FSEA. Veuillez en faire la demande \u00e0 <a href=\"mailto:info@alice.ch\" target=\"_blank\" rel=\"noreferrer noopener\">info@alice.ch<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Au cours de l\u2019\u00e9t\u00e9 2022, la F\u00e9d\u00e9ration suisse pour la formation continue (FSEA) a effectu\u00e9 une enqu\u00eate aupr\u00e8s de ses [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":42199,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"news-category":[100],"global-category":[],"class_list":["post-42758","news","type-news","status-publish","has-post-thumbnail","hentry","news-category-fsea"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Les parties prenantes satisfaites des prestations de la FSEA - FSEA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/alice.ch\/fr\/news\/les-parties-prenantes-satisfaites-des-prestations-de-la-fsea\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Les parties prenantes satisfaites des prestations de la FSEA - 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